Shipping policy
Thank you for shopping at My Pawsome Pets! We're committed to getting your furry friend's goodies to you as quickly as possible.
Processing Time All orders are processed within 1–2 business days. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates & Delivery Times We offer the following shipping options at checkout:
- Standard Shipping (5–7 business days)
- Expedited Shipping (2–3 business days)
- Overnight Shipping (1 business day)
Shipping rates are calculated at checkout based on your order weight and destination.
Free Shipping We offer free standard shipping on all orders over $50 within the contiguous United States.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
Shipping Restrictions We currently ship within the United States. We do not ship to P.O. boxes or APO/FPO addresses at this time.
Damaged or Lost Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at [your contact email]. We'll make it right!
Questions? Reach out to us anytime — we love hearing from pet parents! Contact us at rickbay@me.com or through our Contact page.